Customer Service Representative in Confidential, United Arab Emirates, Dubai
Customer Service Representative job is available with Confidential in United Arab Emirates, Dubai. It is a Senior level role. To be considered, the applicant should fulfill the following requirements:
- Bachelor’s Degree qualification for functions: Customer Service
- Minimum experience required is: 1 - 2 Years
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- High school degree
Tentative expiry date of this job post is 21 January 2021. The successful candidate should be responsible for functions typically expected from Customer Service Representative and should have skills like English, Customer Service, Interactive, Communication, Customer Service Representative, Good Communication, Service, Customer, Representative .
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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