Assistant Manager Training
Training Need Identification Understand the training needs identified through IDPs (by Corporate Training team) Ensure all identified training needs are addressed as per defined timelines Share with the Corporate Training Team all specific training requirements of managers Understand and share the specific trainings needs of the region with the Corporate Training team
Training Calendar Creation Create the monthly training calendar based on the training needs identified in consultation with the concerned stakeholders Adhere to the training calendar
Training Programs Delivery Conduct or organise functional and behavioural training for employees as identified Understand and conduct orientation sessions for all line managers on all new modules developed Conduct induction and on-the-job training for new hires Work with the In Store Trainers to ensure that they conduct the required trainings
Training Effectiveness and Reporting Evaluate the effectiveness of training programs and provide recommendations for improvement Audit and review the Career Passport Submit required reports and MIS as per defined timelines Follow up and ensure that the In Store Trainers submit the training calendars and reports as per defined timelines Follow up with employees for completion of IDP
Mystery Audit Understand the findings of the Mystery Audit report Discuss the audit report with the Operations team to arrive at plan of action to address the areas for improvement in the audit report Follow up with the Operations team to ensure the defined actions are implemented
- People Management (Senior Trainers) Set expectations and give regular feedback to team Provide adequate support and motivate the team to deliver on the job Guide, coach, train and develop the team Ensure high engagement levels in the team
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