KEY RESULT AREAS ( KRAs)
Financial Sales (topline and LFL growth) Sell through, ROS & stock turn Profitability Expense optimization Shrinkage control
Customer Store ambience Customer complaints Customer feedback Mystery shopper audit
Process SOP and SLA adherence Audit rankings
People Retention Team Engagement Team Development Build capability of the team
COMPETENCIES Domain Competencies Market knowledge Retail domain Retail operations Product knowledge Product presentation Financial acumen Customer service Statutory Compliances
Functional and Behavioral Competencies Functional Analytical Thinking Planning & Organizing Strategic Thinking Behavioral Influencing Skills Assertiveness Collaborative Team Player Leadership Competencies Business Balancing Task Focus & Relationship Focus Managing diversity Enhancing performance Emotional Intelligence People Sensitivity to Process-Grievances Empowerment Delegation Skills Planning & Goal Setting Transparency in Communication Being a Role Model Motivating Ability Building Synergy
- Salary: Not Disclosed by Recruiter
- Industry: Retail / Wholesale
- Functional Area: Sales, Retail, Business Development
- Role Category: Sales/Business Development Manager
- Role: Sales/Business Development Manager
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