Channel Sales Manager job in American Express India | Sales / Business Development jobs in India | OWCareers

Channel Sales Manager

Job Information

Announced 14 Oct 2015 - Expiry 30 Nov 2015
No of Position
Seniority Level
Senior Level
India , Chennai
Company Name
American Express India
Job Industry
Logistics & Supply Chain
Primary Job Function
Sales / Business Development
Sub Function
Analysis, Capital Markets, Communications, Corporate Sales, CRM ( Customer Relationship Management ), Direct Sales, Marketing Strategy, Meetings, Reporting, Team Management

Job Requirement

Education Level
Minimum Experience
4 to 5 years
Currently Resident In
  • India


Job Description

  • This position is responsible for driving business through the PSF team comprising front-line relationship officers. The position will demand the candidate to take the ownership of building a team, manage the end to end sales cycle and developing the city on the map of ICSS Sales

The duties and responsibilities of this position include:

1) Build a strong premium sales team, which is focused on acquisition of premium prospects through consultative selling approach instead of push sales culture. Focus on strong relationship oriented approach

2) Build a strong Sales culture that reflects and strengthens the Amex Brand – customer experience at every touch point.

3) Driving business through defined channels of acquisition

4) Obtaining and analyzing market intelligence & implementing market share strategies.

5) Develop strong interfaces with Operations to understand and contribute to Card approval process.

6) Analyze applications/NCA on an ongoing basis to ensure that metrics on approval rates, cancellation rates, declines and spend behavior etc are met

7) Ensuring all performance standards are met viz. • Sales results • Business targets • Controls and compliance • People development • Sales productivity

8) Team handling: •Monitoring and evaluating team performance •Acquiring and developing new talent •Ensuring on-going team coaching and development •Creating a culture that motivates, empowers and retains talent

9) Focus on the key metrics • New card acquisition (NAA) from the sales team • Cost of acquisition • % of acquisitions that are HVCM • First year attrition rate • Deployment of people practices such as PMP, coaching & feedback • Attrition of team members • Controls and compliance This role may be subject to additional background verification checks. This role may be subject to additional background verification checks.


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