Director-GNICS Marketing Operations job in American Express India | Marketing jobs in India | OWCareers

Director-GNICS Marketing Operations

Job Information

Announced 14 Oct 2015 - Expiry 30 Nov 2015
No of Position
Seniority Level
Senior Level
India , Delhi
Company Name
American Express India
Job Industry
Logistics & Supply Chain
Primary Job Function
Sub Function
Communications, Creative Marketing, Email Marketing, Management, Market Access, Market Analysis, Market Collateral, Marketing Analytics, Reporting

Job Requirement

Education Level
Minimum Experience
4 to 5 years
Currently Resident In
  • India


The Marketing Operations team within the Global Network & International Card Services (GNICS) business is a driver of business growth by enabling customer marketing; consistently delivering on customer promises and enhancing campaign outcomes through pan-GNICS assets, best practices and insights.

• Develop campaign consulting roadmap to streamline the campaign management interface – incorporate inputs from across Operational Excellence and Integrated Marketing Services organisations;

• Establish and manage relationships with key business partners across markets and central teams – establish credibility necessary to be the interface for customer marketing;

• Align with Operations and Process teams to ensure flawless delivery of campaign setups and customer promises are consistently fulfilled;

• Collaborate with business partners to influence campaign design and enhance strategies leveraging analytics, insights, assets to enhance outcomes;

• Partner closely with Digital Channel Marketing and Customer Marketing Analytics teams to drive adoption and usage of next-generation marketing assets; • Leverage data and analytics to influence a test design mindset allowing insights and best practices to be socialised;

• Contribute to the vision and roadmap of campaign measurement;

• Contribute to the vision and roadmap of the international marketing automation platform and underlying campaign setup processes;

• Lead, develop and inspire large team of diverse marketing operations professionals – create and sustain the Operational Excellence and Marketing Operations culture across Gurgaon teams Within this group we are looking for a Director, Marketing Operations based in Gurgaon who will lead the Campaign Consulting interface for Japan, ANZ and Asia along with Campaign Measurement and Reward Operations teams.


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