Catering Sales Specialist
1.Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
2.Align working practices and conduct with “Hotel name” Hotel Vision, consistently strive to meet and exceed the expectation of both internal and external guests.
3.Uphold the Starwood Care culture by demonstrating the Star Service Standards at all times to guests and fellow associates.
4.Align working style, practices and conduct with Sheraton Hyderabad Hotel, Corporate Values and policies. To comply with “Sheraton's Code of Conduct at all times.
5.Completely understand, implement and ensure adherence to Local Labor Laws and “Brand” policies.
6.Be well versed and knowledgeable of “Brand” Fire and Evacuation procedures as well as health and safety requirements in the Workplace. Ensure associates are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
- High school or equivalent education preferred.
- Must be able to fluently speak, read, write and understand language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires excellent communication skills, both verbal and written.
- Knowledge of the city and market segmentation for business
- Prior experience necessary.
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