Assistant Manager- Sales.Holidays Section
- Develop and maintain a set of best practice principles to ensure a consistent quality output.
- Ensure all tours comply with required Risk Management principles.
- Drive continued improvement in quality of delivery by surveying customers, evaluating our service.
- Identifying areas of improvement or opportunity.
- Produce management information to support the sales effort, as required.
- Monitor the competitive landscape and identify new innovations or opportunities for greater market penetration
- Support management with hiring requirements to support the growing needs of the business.
- Support marketing and social media initiatives to showcase the company's tour products and testimonials.
- Develop relationships with all overseas and domestic partners who assist with our product and packages
- Embed all internal change initiatives into operating processes and act as conduit between the sales teams and support function.
- Provide support to the management team on relevant projects.
- Managing the processing of new sales leads and ensuring databases are updated and maintained.
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