Customer Service Representatives job in Confidential | Support jobs in Pakistan | OWCareers

Customer Service Representatives

Job Information

Date
Announced 04 Oct 2016 - Expiry 03 Nov 2016
No of Position
10
Seniority Level
Entry Level
Location
Pakistan , Lahore
Company Name
Confidential
Job Industry
Marketing & Advertising
Salary Range
Pakistani Rupee ( PKR ) (20000 - 25000)
Primary Job Function
Support
Sub Function
Customer Relations, Customer Support, Call Center, Customer Service
Secondary Job Function
Call Centre
Sub Function
Bilingual Calling, Inbound Calling, Live Support Calling

Job Requirement

Education Level
Graduate
Minimum Experience
Less than 1 year
Currently Resident In
  • Pakistan
Nationality Holder of
  • Pakistan

Description

We are looking for patient and punctual CSR's (Male, Female) having excellent English accent (UK, USA). Applicant must have the ability:

  • to attract potential customers by answering product and service questions; suggesting information about other products and services
  • to resolve product or service problems by clarifying the customer's complaint
  • to effectively manage large amounts of incoming calls
  • to identify and assess customers’ needs to achieve satisfaction
  • to provide accurate, valid and complete information by using the right methods/tools
  • to follow communication procedures, guidelines and policies
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Fluent English accent (UK, USA)

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