HR Business Manager - Customer Experience job in Qatar Airways | Human Resources jobs in Qatar | OWCareers

HR Business Manager - Customer Experience

Job Information

Announced 06 Oct 2015 - Expiry 30 Nov 2015
No of Position
Seniority Level
Qatar , Doha
Company Name
Qatar Airways
Job Industry
Airlines / Aviation / Aerospace
Primary Job Function
Human Resources
Sub Function
Analysis, Communications, Coordination, Employee Relations, Global HR ( Human Resources ), HRIS ( Human Resouces Information System ), Human Resource Policies, Human Resources Management, Management, Team Management

Job Requirement

Education Level
Minimum Experience
6 to 10 years
Currently Resident In
  • Qatar


About Your Job:

  • As Manager - HR Business Support, you will work with a specific business area (Customer Experience) as an internal consultant partnering with Executive Leadership and supporting Line Managers.
  • You will provide an expert HR perspective to your internal client and focus on strategic involvement and improvements of organisational productivity and quality.
  • You will coach and prompt business managers to think strategically, think about the impact of changes on the organisation and how to make use of people to achieve success.
  • You will ensure that the organisation is appropriately designed to deliver objectives in the short and long-term and provide insight and guidance on development and execution of any capability, cultural and change activities.
  • You will contribute to the business strategy by helping identify, prioritise and build company capabilities, behaviours, structures and processes and support line management in forecasting and planning the talent pipeline requirements in line with the department and business strategy.

About You:

  • You will have a Bachelor’s degree with 8 years of job-related experience. Minimum of 3 years experience in HR Business Partner responsibilities is preferred. You have exposure to range of HR and general business disciplines and be able to develop strategic initiatives as well as implementing processes and operational solutions.
  • Actively interested in what’s going on with a questioning attitude and willingness to learn.
  • We need you to have strong influencing skills, strong leadership ability and innovative mindset. You must be able to engage, inspire and influence people as well as being able to drive solutions whenever required.
  • Strong analytical abilities, excellent facilitation skills and strong project management skills are also an important requirement of the role.


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