Sales Consultant -PC
- United Arab Emirates
- The job holder is responsible for contributing to the monthly sales targets to ensure achievement of the team’s annual sales and customer satisfaction targets, specific to the passenger car (i.e. New and used(cars) retail business.
- The role involves appropriately following the sales process from actual sales to handing over to the customer, carrying out market intelligence activities and creating opportunities for acquiring new business.
- Maintains an active customer profile database to ensure all relevant details are up to date when required.
- This includes accurate collection of customer and vehicle information and input in the Dealer Management System, Auto line
- Makes recommendations on sales strategies and follows all steps of the sales process to attract and retain customers in the long-term.
- This involves range of sales process activities ranging from prospecting , generating appointments, meet and greet, consultation, presentation, negotiation, trading appraisal for used cars, objection handling, actual closure, vehicle delivery, and post sale follow-up
- Conducts personal visits, understands customer’s requirements and assesses his current situation to establish needs. This includes providing technical information in relation to product performance, features, options/ application versus pricing
- Carries out market intelligence to monitor competitors’ products, pricing and promotional activities versus own market share.
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