ADMIN / ACCOUNT MANAGER job in ICSA Software International Limited | Administrative jobs in United Arab Emirates | OWCareers

ADMIN / ACCOUNT MANAGER

Job Information

Date
Announced 16 Aug 2015 - Expiry 16 Sep 2015
No of Position
1
Seniority Level
Senior Level
Location
United Arab Emirates , Dubai
Company Name
ICSA Software International Limited
Job Industry
Information Technology & Services
Primary Job Function
Administrative
Sub Function
Business Management, Client Relations, Communications, Customer Service, Microsoft CRM, Sales

Job Requirement

Education Level
Graduate
Minimum Experience
1 to 3 years
Currently Resident In
  • United Arab Emirates

Description

  • First point of contact for clients and prospects
  • Responsible for establishing a trusted selling relationship with the existing customer base and identifying any up-sell opportunities
  • Chasing up various marketing initiatives and updating the CRM database
  • Client management and using own initiative to position company products in relation to prospect's needs
  • Provide excellent customer service
  • Provide pre & post sales support
  • Work towards specific KPIs
  • Work closely with other departments internally to ensure client expectations are met and facilitate communication between the two, as needed
  • Build strong client relationships to understand their requirements
  • Process new sales leads
  • Manage the correspondence between the sales team and their clients
  • Monitor customer accounts
  • Raisequotations
  • Maintain client records
  • Provide data and reports to help the sales team
  • Scheduling diaries
  • Attend sales meetings, as appropriate, and marketing events as required, some travel may be required
  • General office administration tasks for the team as instructed
  • Any other duties as may be required

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