At the prestigious goring hotel, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. why not you come and join our brand as a ''Reservations Agent'.' where the anticipative service you provide will be highly needed. RESERVATION AGENTS JOB RESPONSIBILITIES < Assisting in pre-registration and of reservations. < Attending to reservations calls and emails. < Takes note of booking information and acts on it immediately and accurately. < Following up on payments for the bookings. < Confirming bookings and payments in good time < Briefing guests on product. < Handling guest check in and check outs efficiently. < Reporting any guest concerns to the duty manager. QUALIFICATIONS/EDUCATION REQUIREMENTS < Degree in a relevant field or high school diploma or equivalent < At least one year experience in the hospitality industry. < Ability to work under pressure . < Good knowledge in computer packages i.e Ms Word, Excel, Access, Power point, e.t.c. . < Customer Service/Communication Skills. < Patience. < Problem-Solving Skills. GORING Hotel International has been a leader in the hospitality industry, Attracting a dedicated and diverse workforce is one of the keys to our success.To the successful candidate we are proud to offer a competitive salary and a range of other benefits. If you meet the above minimum requirement, urgently send us your Cv , for fast processing of application. Thank you.