CUSTOMER SERVICE REPRESENTATIVE OFFICER(MALE/FEMALE) in Goring Hotel, United Kingdom, London
Job Information
Job Requirement
- Hospitality / Hotels
- United Kingdom
- United Kingdom
Description
DESCRIPTION
As one of the largest Hotel investors, Goring Hotels are rapidly expanding. We have an exciting opportunity for an individual to be part of this dynamic Hotel.The Goring Hotel is looking for a devoted and hardworking Workers Job Description
Essential Responsibilities: – Answer incoming customer and cross functional contacts – Initiate outbound contacts with the customers to respond to any inquiries – Ensure that communication to customers and other GE functions is efficient Undertake all aspects of customer order management (order entry, order book maintenance and proactive notification) – Document all customer related activities – Responsible for customer data entry and data maintenance (e.g. customer knowledge base, pricing records and customer master file) Qualifications/Requirements: – Problem solving skills – Great communication skills – Accuracy – Cultural and commercial sensitivity – Ability to make action orientated decisions – Working level of Microsoft Office applications We are proud to offer a competitive compensation and benefit plan which includes: Benefits Meals on Duty Childcare vouchers On the job training Discounted gym rates Uniform and uniform care Excellent employee recognition programme Preferential room rates for yourself and family Opportunities for promotion and transfer within the Company If you would like to join the Goring team, we would love to hear from you! Send in your CV. Note; These job is based in London and Foreign applicants are most welcome (We will provide you with the training and development that will support your future aspirations).