Reservations Agent job in Goring Hotel | Public Relations jobs in United Kingdom | OWCareers

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Job Information

Date
Announced 24 Nov 2016 - Expiry 24 Dec 2016
No of Position
8
Seniority Level
Senior Level
Location
United Kingdom , London
Company Name
Goring Hotel
Job Industry
Hospitality
Salary Range
British Pound ( GBP ) (4000 - 5000)
Primary Job Function
Public Relations
Sub Function

Job Requirement

Description

At the prestigious goring hotel, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. why not you come and join our brand as a ''Reservations Agent'.' where the anticipative service you provide will be highly needed.

RESERVATION AGENTS JOB RESPONSIBILITIES

  • Assisting in pre-registration and of reservations.
  • Attending to reservations calls and emails.
  • Takes note of booking information and acts on it immediately and accurately.
  • Following up on payments for the bookings.
  • Confirming bookings and payments in good time
  • Briefing guests on product.
  • Handling guest check in and check outs efficiently.
  • Reporting any guest concerns to the duty manager.

QUALIFICATIONS/EDUCATION REQUIREMENTS

  • Degree in a relevant field or high school diploma or equivalent
  • At least one year experience in the hospitality industry.
  • Ability to work under pressure .
  • Good knowledge in computer packages i.e Ms Word, Excel, Access, Power point, e.t.c. .
  • Customer Service/Communication Skills.
  • Patience.
  • Problem-Solving Skills.

GORING Hotel International has been a leader in the hospitality industry, Attracting a dedicated and diverse workforce is one of the keys to our success.To the successful candidate we are proud to offer a competitive salary and a range of other benefits.

Job Posted By
Goring Hotel