General Info
Profile Summary
I believe I possess the necessary skills and experience you are seeking and would make a valuable contribution to the Management and Development work with an innovative approach so that I out-perform and be resourceful to the organization. As my resume indicates, I possess more than 8 years of progressive experience in the Technical, Operations and Sales & Business Development. My professional history includes position such as Client Service Associate in Aditya Birla Minacs, Quality Controller & Testing at Flipkart India Private Limited, Sr. Software Consultant in Focus Softnet Global, and currently working as Manager (Sales & Account Manager) at Alfazance Consulting DMCC. I assisted in the successful launch of 11 new categories in the E-commerce company and also was the Sales topper at Focus Softnet Global for 2 years. My seniors also relied on my abilities to deal with people Professionally and Diplomatically, Comprehensive problem solving abilities and communication skills.
Experience
Senior, Computer - Software, 8 Months ( Apr 2016 - Jan 2017 )
Functions
• Achieving and / or exceeding assigned sales targets for the respective geography. • Ensure geography coverage to touch market opportunities, identify and qualify prospects, identify needs and buying trends. • Independently develop processes to obtain leads through possible lead generation mechanisms. • Build and maintain accurate sales pipeline and sales forecast • Develop and submit comprehensive sales proposals based on the needs of the prospects. • Manage key accounts during service pe
Senior, Computer - Software, 2 Years ( Feb 2014 - May 2016 )
Functions
• Generate sales enquires through Cold Calling, Tele Calling or Channel Partners and look out for potential Clients based on their requirement. • Involved in preparing and maintaining various reports for the team such as Daily Work Achieved, Error logs and Weekly, Monthly and Quarterly reports. • Derive Key Performance Indicators for the team. • Involved in preparing the MIS reports based on the KPI’s derived and team performance. • Derive strategic plan for Sales & Marketing to achieve quar
Entry, Online Media, 2 Years ( Sep 2011 - Feb 2014 )
Functions
• Derived the work flow and attributes of Quality Team as I was one of the first recruits. • Develop strong prospecting skills and drive high volume pipeline building Activities cross your people to increase the quality of service. • Coordinate with all the suppliers, vendors and the procurement team to ensure accuracy of product information on website. • Manual testing of Website function and website links of all products for quality. • Ensure the detailing of digital marketing in website i
Entry, Banking & Financial Services, 3 Years ( Feb 2008 - Sep 2011 )
Functions
• Assist Customers in E-mail Support, Technical Support and Voice Support. • Client Account Management and Services. • Maintain high level of customer satisfaction with existing accounts for upgrading and AMC renewal. • Sales via Cold Calling, Tele Calling or Channel Partners and look out for potential Clients based on their requirement. • Write weekly figures and reports of Value customers. • Assist in the interview and recruitment/retention of team members. • Perform quality audits and