Firdous Ali Dar

General Info

Full Name
Firdous Ali Dar
31 Y
Total Experience
11 Years
Current Living
Abu Dhabi, United Arab Emirates

About me

With over 7 years’ experience in the field of Retail - Sales, marketing & Customer Service, I am well positioned to join any company and make an immediate positive impression. My key areas of expertise include, but are not limited to the following:

• A solid background in Sales, Marketing and Customer service.

• Possessing a convincing track record of Success and performance.

• Having a well-deserved reputation for being a fast learner, team player & a good leader cum facilitator.

I believe that my skills, experience, and reputation for excellence can greatly enhance your company’s already impressive performance. I have a proven track record of responsibility, integrity and commitment to company objectives. I am comfortable working independently or as part of a team, and I firmly believe that your needs and my skills are an excellent match. I have learned a great deal in my employment and education to date, including Product Launches, up-Selling, Client Management and running Marketing Campaigns, all of which I am eager to put to use on Behalf of you and your clients, I am an award winning and accomplished Individual with a strong desire to succeed and lead others to succeed. My ability to negotiate with clients, Work as a team player and meet deadlines, along with my natural enthusiasm and optimism have all Contributed to my success in the sales industry. I am a highly committed, tenacious and resilient self-starter who is able to quickly understand a client's needs and to then be able to organize a company’s resources to satisfy their requirements. On a personal level I am open to any situation that is challenging and which tests my abilities.


Senior Level, Furniture, 3 Years ( Oct 2014 - Continuing )


Corporate Sales, Leadership, Negotiation, Product Marketing, Residential Design, Sales
Cold Calling, Cross Selling, Luxury Goods, Marketing, Territory Planning

With over 7 years of successful career record in Sales, Marketing & Customer Service. Known for sustaining revenue and profit gains in highly adverse market situations. Strong negotiation skills coupled with outstanding problem solving capabilities and an aptitude for clients’ needs assessments.

• Exceptional customer relationship management acumen and sales team training and supervision expertise.

• Energetic, focused individual with exceptional knowledge of handling sales analysis and re

Senior Level, Furniture, 2 Years ( Sep 2012 - Oct 2014 )


Client Relations, Coordination, Corporate Sales, Cross Cultural Management, Product Marketing
Inspection, Inventory Management, Logistics

Key Responsibilities:

• Supervising cash tills– cash counter, floating cash, and petty cash checking on daily, Monthly & Quarterly reports. • Manage retail staff, including cashiers and people working on the floor. • Ensure merchandising is clean and ready to display. • Maintain Inventory and ensure items are in stock. • Ensure new arrivals are at place by coordinating with visual team. • Ensure standards for quality, customer service and health and safety are met. • Attending in store

Manager, Telecommunications or Wireless, 3 Years ( Feb 2009 - Aug 2012 )


Channel, Client Liaison, Customer Relations
CRM ( Customer Relationship Management ), Data Collection, Leadership

Key Responsibilities:

• Ensuring the desired product availability in the market. • Ensuring that the distributors/retailers maintain adequate stock of company products and merchandise as per norms. • Ensuring the availability of required manpower at distributors as per plan and monitor their conduct and behavior. • Building trust and relationship with distributors, retailers and company by clearing any doubts, confusions and providing solutions to any issue within reasonable time frame.

Senior Level, Consumer Goods / Services, 2 Years ( Mar 2003 - Jul 2005 )


General Marketing, Market Development, Market Research

Key Responsiblities:-

• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations. • Managing the production of marketing materials, including leaflets, posters, flyers, newsletters. • Arranging the effective distribution of marketing materials. • Advising on forthcoming product developments and discussing special promotions. • Making accurate, rapid cost calculations and providing customers with quotations. Ch

Contact Info


Resume / CV