Jeraline Menezes

General Info

Full Name
Jeraline Menezes
31 Y
Total Experience
8 Years
Current Living
Dubai, United Arab Emirates

About me

Dear Employer,

I am an Indian National currently in the UAE seeking employment.

I bring with me over 8 years of multi global experience working in Australia and India in various fields, I was given to opportunity to work in different roles where I gained experience in Administration, Finance and Business Development. I also had the opportunity to tackle various conflicts within the organization and from clients which has now equipped me when dealing with situations, both internally and externally. This has also equipped me with the skill when dealing with all kinds of people.

During my tenure in different levels of the utilities industry (Australia), I gained experience as a Team Leader before which I performed many roles such as a Call Center Agent, Customer Service Rep, Compliance Rep and Collections Officer which has given me the skill and confidence to now succeed in this role that I am applying for. I have great communication skills and people skills, and I am able to be and Team Leader and a team player as and when the job demands it.

I am confident that I can bring this level of success with me to you company. With my previous experience and expertise, I believe I can hit the ground running and start actively contributing to the business as soon as possible.

Thank you for your time and consideration. I look forward to meeting with you to discuss my application further.

Yours Sincerely, Jeraline Menezes


Manager, Information Technology & Services, 1 Year ( Jan 2015 - Oct 2016 )


Accounting, B2B, Business Development, Business Strategy, Client Relations, Corporate Culture, Customer Relations, Database Administration, Information Technology, Leadership, Management, Marketing Strategy, Networking, Organizational Development, Team Management

Students and Interns, Food / Beverages, 1 Year ( Sep 2013 - Jan 2015 )


Account Management, Bank Transfers, Billing, Cash Management, Collections, Costing, Microsoft Excel, Online Payments, Payments, Petty Cash
Account Management, Purchase Orders, Purchase Reporting, Raising Invoices, Vendor Management

• Handled the Melbourne accounts for the IGA Food Chain. • Managing and recording all the expense/invoices on a daily/weekly basis • Managing records of incoming and outgoing transactions • Vendor Management which includes handling bulk orders from clients, payments and ensuring timely delivery of products

Manager, Utilities, 3 Years ( Aug 2011 - Jan 2015 )


Business Management, Collections, Compliance, Corporate Sales, CRM ( Customer Relationship Management ), Customer Acquisition, Delegation, Energy Management, Sales, Team Management
Business Development, Business to Business, Customer Acquisition, Lead Generation, Outbound Calling, Sales, Supervision

While pursuing my education, I had the opportunity to work in the utilities domain to help fund my education and expenses. PowerDirect, a sister concern of AGL Energy, provides energy products and services to the Australian economy.Energy Quotes, Smart Utilities, Energy Deal and Transcend Marketing were other utilities providers in Australia.

• Worked as a Team Leader for the collections department • Managing time and targets, forecasting projections and reporting to management • Delegati

Partner or Owner, Events Services, 1 Year ( Jul 2010 - Aug 2011 )


Acquisition, Client Relations, Corporate Development, Entrepreneurship, Event Management, Event Planning
Account Management, Administration, Business Management

• Creating unique theme based weddings as per customer requirements • Event Management / Execution • Vendor Management • Planning and coordination and going over and above to ensure the entire event/wedding was a success

Senior Level, Events Services, 10 Months ( Aug 2009 - Jul 2010 )


CRM ( Customer Relationship Management ), Event Management, Event Planning
Event Management, Event Planning, Executive Administrative Assistance, Expense Management

• Assisted in creating unique theme based weddings • Event Management / Execution • Vendor Management and few payments to vendors to initiate the event decorations


Completed on Dec 2014

Academic Field
Professions - Banking Finance and Accounts
Major Subjects
Accounting - Accounting, Accounting - Financial Accounting, Accounting - Management or Cost Accounting, Accounting - Tax Accounting

Completed on Jun 2010

Academic Field
Professions - Banking Finance and Accounts
Major Subjects
Accounting - Accounting, Business - Project Management, Business - Strategic Management, Leadership and Governance

Contact Info


Resume / CV