Laial Nahra

General Info

Full Name
Laial Nahra
Gender
Female
Age
36 Y
Total Experience
10 Years
Nationality
Syrian Arab Republic
Current Living
Dubai, United Arab Emirates

About me

Hi

A personable, vibrant, bilingual Customer Service Professional with a proven track record of enhancing the customer experience through understanding, specialized support, and acute product and safety knowledge. Competently follow approved procedures, and dedicated to providing enthusiastic and dynamic service to the public. Strive in fast-paced environments performing regular and recurring duties simultaneously with minimal supervision. Self-starter with excellent oral and written communication skills. Proven leader and team player with the ability to work with people at all levels of a corporation.

Experience

Senior Level, Health, Wellness & Fitness, 1 Year ( Aug 2015 - Continuing )

Functions

Client Relations, Communications, Contract Negotiation, Coordination, Crisis Communications, Customer Service, Customer Support, Leadership
Content Writing, Cooking, Customer Support, Education / Training

Senior Level, Education - Primary / Secondary / Higher, 1 Year ( Apr 2014 - Jun 2015 )

Functions

Administration, Chemistry, Children
Communications, Competition

 Multi tasking teacher at Hanano Elementary School (Tartous-Syria) .  Teaching several subjects to children including English and Chemistry.  Providing healthy environment in the class room so every kid can get his share of learning and attention.  Keeping in touch with parents so they can be a part of teaching process.  Make sure that the information has been given in the classroom was delivered properly to the children .

Senior Level, Newspapers, 1 Year ( Jan 2013 - Mar 2014 )

Functions

Business Management, Business Modeling, Business Strategy
Administration

 quality Performed language translation for “Almada Magazine” (Damascus – Syria) from Arabic – English.  Translating different kind of subjects (social, economic, educational, entertaining)  Edited and proofread all content documents to bring accuracy in content, spelling, grammar and style, Thereby ensuring that all content released and published are as per the desired standards

Senior Level, Airlines / Aviation / Aerospace, 6 Years ( Sep 2006 - Sep 2012 )

Functions

Communications, Crisis Communications, Customer Service
Activations, Beauty

 Responsible for successfully representing the airline through exceptional service while providing clear, accurate safety instructions.  Implement strategies resulting in the growth of network through establishing relationships with customers.  Successfully executed responsibilities of Inflight sales, increasing company profits  Develop mechanisms for the effective training and nurturing of new employees in all aspects of the job  Spearhead several marketing initiatives including the

Academics

Completed on Jun 2005

Academic Field
Natural Sciences - Chemistry
Major Subjects
Flow Chemistry, Materials Chemistry, Mathematical Chemistry

Contact Info

Documents

Resume / CV
.docx