Laial Nahra

General Info

Full Name
Laial Nahra
37 Y
Total Experience
11 Years
Syrian Arab Republic
Current Living
Dubai, United Arab Emirates

About me


A personable, vibrant, bilingual Customer Service Professional with a proven track record of enhancing the customer experience through understanding, specialized support, and acute product and safety knowledge. Competently follow approved procedures, and dedicated to providing enthusiastic and dynamic service to the public. Strive in fast-paced environments performing regular and recurring duties simultaneously with minimal supervision. Self-starter with excellent oral and written communication skills. Proven leader and team player with the ability to work with people at all levels of a corporation.


Senior Level, Health, Wellness & Fitness, 2 Years ( Aug 2015 - Continuing )


Client Relations, Communications, Contract Negotiation, Coordination, Crisis Communications, Customer Service, Customer Support, Leadership
Content Writing, Cooking, Customer Support, Education / Training

Senior Level, Education - Primary / Secondary / Higher, 1 Year ( Apr 2014 - Jul 2015 )


Administration, Chemistry, Children
Communications, Competition

 Multi tasking teacher at Hanano Elementary School (Tartous-Syria) .  Teaching several subjects to children including English and Chemistry.  Providing healthy environment in the class room so every kid can get his share of learning and attention.  Keeping in touch with parents so they can be a part of teaching process.  Make sure that the information has been given in the classroom was delivered properly to the children .

Senior Level, Newspapers, 1 Year ( Jan 2013 - Apr 2014 )


Business Management, Business Modeling, Business Strategy

 quality Performed language translation for “Almada Magazine” (Damascus – Syria) from Arabic – English.  Translating different kind of subjects (social, economic, educational, entertaining)  Edited and proofread all content documents to bring accuracy in content, spelling, grammar and style, Thereby ensuring that all content released and published are as per the desired standards

Senior Level, Airlines / Aviation / Aerospace, 6 Years ( Sep 2006 - Oct 2012 )


Communications, Crisis Communications, Customer Service
Activations, Beauty

 Responsible for successfully representing the airline through exceptional service while providing clear, accurate safety instructions.  Implement strategies resulting in the growth of network through establishing relationships with customers.  Successfully executed responsibilities of Inflight sales, increasing company profits  Develop mechanisms for the effective training and nurturing of new employees in all aspects of the job  Spearhead several marketing initiatives including the


Completed on Jun 2005

Academic Field
Natural Sciences - Chemistry
Major Subjects
Flow Chemistry, Materials Chemistry, Mathematical Chemistry

Contact Info


Resume / CV