General Info
Profile Summary
HR Manager - Recruitment
Dear Employer:
I am writing this letter for your job available position. I attached my resume for your review. Please consider it.
I am a bachelor degree holder major in Financial Management. I have more than 1 year working experience as a Relationship Officer at Abu Dhabi Commercial Bank - Dubai Branch, UAE where I have gained a reputation for being effective and efficient throughout my banking career. I gave fair quality service to all my existing and potential banking customers to satisfy their financial needs and requirements and at the same time gain their loyalty and trust towards the bank.
In addition, my duties and responsibilities includes interpersonal communication with high net worth individuals and multi-national companies on a daily basis, dealing with distressed customers, resolve/reply customer queries. During my time on this role, I have consistently improved customer satisfaction and built on client relationship strategies.
With my my experience in the banking and finance industry, combined with my proven record of excellence in sales and my intrinsic communication and analytical skills, I am ready to provide outstanding service within your organization. I look forward to discussing the position with you in detail soon. Thank you for your time and consideration.
Sincerely,
Lethizha Aliena Bondad T: +971 52 554 8585 E: aliena.bnd@gmail.com
Experience
Entry, Banking & Financial Services, 1 Year ( Feb 2015 - Jun 2016 )
Functions
•Advance knowledge in using LAPS (Lending Automation Process System). • Providing customers with financial advice and helping them with managing their finances and investments. • Verifying customer information to identify financial fraud. • Looking after the short term and long term funding requirements of individual and business clients. • Building and maintaining relationships with high net worth individual customer. • Delivering highest quality client service and give priority to cli
Entry, Automotive, 3 Months ( Jun 2014 - Oct 2014 )
Functions
• A trainee in car Estimating using “Mitchell system”. • Customer service (attending customer queries, emails, walk-ins and car part suppliers). • Monitoring office works such as status of car repairs, purchase orders, balancing statement of accounts. • Assisting clients for insurance claims. • Payroll (weekly salary) • Advertising (shop services and cars through social networking sites).
Students and Interns, Airlines / Aviation / Aerospace, 3 Months ( Nov 2013 - Mar 2014 )
Functions
• Assist in administrative duties assigned by the Internal Audit Manager • Examine and evaluate the adequacy and effectiveness of information systems and business controls of terminals. • Visiting different airport terminals (Manila) to meet relevant staff and obtain documents and information. • Researching and assessing how well risk management processes are working and recording the results using software such as Microsoft Word and Excel.