General Info

Full Name
30 Y
Total Experience
6 Years
Current Living
Abu Dhabi, United Arab Emirates
English, Hindi

About me

Seasoned professional with 6 years of experience in IT Administration, Sales Coordination and Customer Relation.

  • Multi-faceted experience in Administration, Client Relationship, I Marketing and Sales Coordination and Account Management
  • Ability to Handle existing clients, Manage communication between Sales, Channel and Logistic departments, Marketing and Coordination, Email Marketing.
  • A management post-graduate having strong business acumen. Specialties: Administration,Vendor Management, Sales and Marketing Coordination, Social Media Marketing, Client handling, Reports, Case Studies and Inside Sales

I have always loved to interact with people, which makes me an ardent communicator. I enjoy listening to and coming up with simple out-of-box solutions. I am passionate about making 'listening' interesting for your customers in the most enthusiastic and extremely dedicated way! I always believed in meeting deadlines.


Senior Level, Information Technology & Services, 1 Year ( Nov 2015 - Continuing )


Coordination, Customer Relations, Customer Support, Document Controller, Marketing, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Office Management, Telephone Skills
Computer Hardware, Customer Relations, Customer Support, Documentation, Email Marketing, Human Resources, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Purchase, Sales, Social Media

KEY DELIVERABLES: • Consultation to the customers about Avalon IT services and Products • Performing Office Administration duties • Back-end support to IT services, Sales and Marketing teams. • Handling inbound customer’s queries and requirements • Handling the Logistics •Follow up on Quotations • Managing the Vendors of Company • Preparing POs and payment follow-ups • Assisting Manager in marketing activity (Email Marketing, Social Media Marketing.) • Knowledge of working in Sage

Senior Level, Consumer Electronics, 1 Year ( May 2013 - Apr 2015 )


Coordination, Customer Relations, Customer Support, Sales, Telephone Skills
Customer Service, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint

KEY DELIVERABLES:  Handling the existing Enterprise Customers.  Follow ups and Interaction with new corporate customers.  Assisting the customers with their issues, complains and enquiries  Working closely with the Marketing team for organising the events for newly launched products.  Working collaboratively with sales team and channel partners to develop opportunities for Enterprise Solutions from Samsung and passing it on to the field sales team.  Coordinating with all Sales Manag

Manager, Information Technology & Services, 2 Years ( Jun 2010 - Apr 2013 )


CRM ( Customer Relationship Management ), Inside Sales, Marketing
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint

KEY DELIVERABLES: Managing:  Managing the entire Inside Sales Team and monitor their Sales and opportunities.  Handling the complete re-seller channel and to maximise profit from them.  Handling the complete North India region.  Managing the distributor channel.  Dealing in Adobe and Microsoft Softwares.

 Team Handling and Office Administration Role:  Handling 5 inside sales executives under my team.  Taking care of office administration duties.  Monitoring and guiding the


Institute Confidential, India

Completed on Apr 2010

Academic Field
Professions - Marketing - Print and Online
Major Subjects
Digital Marketing, Marketing Management, Promotion (Marketing)

Contact Info


Resume / CV