Melvita fernandes

General Info

Full Name
Melvita fernandes
Gender
Female
Age
29 Y
Total Experience
8 Years
Nationality
Portugal
Current Living
London, United Kingdom
Languages
English, Hindi

About me

Dear Sir / Madam, This letter conveys my sincere interest in exploring an employment opportunity in your esteemed organization. I reside in the UK and would appreciate the opportunity to explore a suitable position in Office Management. My last position was with Arabtec Holding PJSC - Abu Dhabi UAE as a Personal Assistant to the Legal Director, Corporate M&A Director and Legal Counsel. As you review my enclosed resume you will see that I have 9 years of experience in the field of Customer Relations & Support, and Business Administration/Secretarial in multiple countries.

My roles have required strong planning and organizational skills. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am confident my professional background can make me an asset to your team and would welcome the opportunity to discuss this application with you further, and look forward to hearing from you at the earliest.

Thank you for your consideration, and I look forward to your response. Sincerely, Melvita Aleluia Fernandes

Experience

Senior Level, Construction, 2 Years ( Feb 2014 - Aug 2016 )

Functions

Business Support Systems ( BSS ), Contracts, Customer Service, Customer Support, Diary Management, Documentation, Executive Administrative Assistance, General Administration, Microsoft Office, Microsoft Outlook

Personal Assistant to the Legal Director – Legal Department

• Provide personal administrative support to the Manager and the Corporate, Mergers & Acquisition Team through conducting and organising administrative duties; • Conduct daily diary meetings with the Manager to discuss upcoming engagements, invitations and other requests; • Extensive support on Outlook diary, email & contacts management; • Organise and arrange weekly team meetings; • Ensuring strict confidentiality, discretion a

Senior Level, Investment Management, 2 Years ( Sep 2011 - Sep 2013 )

Functions

Business Support Systems ( BSS ), Documentation, Microsoft Office
General Administration

Personal Assistant/Administrative Assistant (Executive Office of Shaikh Hamed Al Hamed) • Handling a wide range of administrative and executive support related tasks; • Responsible for calendar of General Manager, which requires interaction with internal and external executives and assistants, to coordinate a variety of executive meetings; • Hotel and Travel Bookings/ Visas; • Online visa applications; • Responsible for making domestic and international travel arrangements for senior-level

Entry Level, Automotive, 2 Years ( Feb 2007 - Jan 2009 )

Functions

Business Support Systems ( BSS ), Telephone Skills, Writing

• Dealing with phone calls; • Meeting and greeting clients and visitors, relaying messages; • Dealing with queries from customers; and • Providing customers with details about the products and the promotions in the store.

Students and Interns, Leisure, Travel & Tourism, 2 Years ( Jun 2005 - Jul 2007 )

Functions

Booking, Branding, Call Center, Communications

Customer Care Representative/ Administration • Holiday travel and membership consultation of potential timeshare members; • Daily telemarketing activity reports; • Working in the office where my main job was maintaining record for inward and outward correspondences; • Keeping staff records and communicating with them and keeping them up to date with company targets and other correspondences; • Dealing with clients in the united kingdom and Asia; • Taking customer survey from overseas custo

Academics

Completed on Dec 2013

Academic Field
Basic Education
Major Subjects
- - -, Basic Education Curriculum

Contact Info

Documents

Resume / CV
.docx