• Give constant direction to team members to ensure that all customer inquiries are attended on time and in the best way possible to give them satisfaction.
• Motivating team members and give them all the updates about the operation daily.
• Coordinate with the other areas to handle the crowd and provide better service to the customers in the rush hour.
• Create better modes of operations to make customer service easier for both team members and customers
• Give detailed statistical feedback
AutoCAD, Automation, PPAP ( Production Part Approval Process )
• Participation and supervision of maintenance operations to make sure they conform to the standard specifications.
• Setting periodic and preventive maintenance schedule.
• Making Breakdowns record for each equipment.
• Check the spare parts stock, and report with the required parts to the department head.
• Check the new spare parts and make sure it meets the standard specifications before accepting it.
• Participation in developing the operations and avoid the sudden breakdowns.
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