Natalia Miakushkina

General Info

Full Name
Natalia Miakushkina
Gender
Female
Age
35 Y
Total Experience
6 Years
Nationality
Russian Federation
Current Living
Dubai, United Arab Emirates

About me

As my resume indicates, I possess more than 10 years of progressive experience in travel and tourism field. My professional history includes positions such as Director of Sales at Tropikana Travel Agency as well as Reservation Supervisor at Arabian Explorers and currently Senior Sales Manager Corporate at UTM Services. Most recently, my responsibilities as Director of Sales and Senior Sales Manager Corporate match the qualifications you are seeking. My responsibilities included creating and maintaining sales leads, setting policy and product planning, Identifying and analyzing market trends and competitor activity, managing team. I assisted in the successful completion of company's start-up. I have attached my resume for your review and I look forward to speaking with you further regarding your available position. Sincerely, Natalia Miakushkina

Experience

Manager, Hospitality, 3 Years ( Sep 2014 - Continuing )

Functions

Account Management, B2B, B2C, Corporate Sales, Customer Service, Hospitality, Leisure, Revenue Management, Tourism, Travel
Budget, Business Planning, Contracts, Database, Finance, Marketing, Meetings, Negotiation, Team Management

• Create new sales leads and maintain existing customer production. • Co-ordinate and monitor online sales activity • Investigate lost sales and customer accounts • Generate timely sales reports • Maintain accounts, contact, activity and business details within the appropriate software applications • Analyze data to identify sales opportunities, conduct market research • Develop promotional ideas and material • Achieve or exceed individual and team sales goals • Maintain sales volume, pr

Senior Level, Hospitality, 3 Years ( Sep 2011 - Oct 2014 )

Functions

Booking, CRM ( Customer Relationship Management ), Customer Service, Database, Hospitality, Team Management, Tourism, Transportation
Account Management, B2B, B2C, Call Center, Corporate Sales, Credit Control, Customer Support, Direct Sales, Hospitality, Leisure, Promotions, Quotation, Sales, Tourism, Trade Shows, Travel

• Supervise a Reservation Department in DMC (destination management company) for all markets such as CIS, Chinese, European, GCC, Latin American, Asian. • Maintain client files and data base • Handle CIS market customers – Luxury leisure, VIP clients, cooperate with clients to determine their needs and advise them appropriate options. • Arrange transportation, make hotel reservations and process visas for customers. • Prepare and handle program for Fam Trip groups of existing and new cust

Contact Info

Documents

Resume / CV
.doc