I am an Engineer working in Telecom Transmission Field (MW/SDH/DWDM/OTN) since last 6 years with in “Saudi Telecom Company” under Flag of Detecon Al Saudia Co. Ltd KSA. My “Educational Qualification”, “Professional Training and courses” and “Skills” are as follows;
1-Degree: B.Tech (Honor) in Electronics Technology.
2-DAE in Electronics Technology. (Bronze Medalist).
Distinction: Bronze Medalist (DAE- Electronics)
Professional Training and courses;
1-Project Management Professional.
2-ISO TL9000 Quality Management.
3-Time Pictra; Alcatel Lucent, Microsemi.
4-BMC Remedy User RTTS-II.
5-SDH/DWDM Transmission Systems.
1-MW,SDH,DWDM/OTN Transmission Systems of Huawei, Lucent, Alcatel, Nokia, Tellabs.
2-Installation, Commissioning and Planning, Configuration, Operation and Maintenance.
3-Project Management, overall project planning, execution, monitoring and control mechanism, quality assurance and quality control.
4-Good communication skills.
5-Ready to travel around the cities, have good temperament of working in pressure situations.
1-Service provisioning, configuration, coordination, testing and hand-over.
2-Escalation, Fault handling, troubleshooting, resolution, dispatching, and reporting.
3-Tracking KPIs, SLAs, Reporting, etc.
4-Coordinating all activities and notifying the Customer as necessary.
5-Request MDT and follow up until get approval. Attending and managing all MDTs and TC.
6-Opening, updating and closing all Trouble Tickets.
7-Preparing investigation reports, updating the documents (NIs, CWOs, PRNs and Ring diagrams).
8-Configuring External/output sources of synchronization