Rizwana Alam

General Info

Full Name
Rizwana Alam
31 Y
Total Experience
8 Years
Current Living
Dubai, United Arab Emirates
Bangla (Bengali), English, Hindi, Spanish, Urdu

About me

Hello Hiring Manager,

Firstly, let me introduce myself and tell you why I am best fit for this position. I have varying experiences from all around, which makes me exceptionally skilled at problem solving. I'm also hard working and have an incredible attention to detail.

I was born in Dubai, raised in New York, and have finally found a home back in Dubai. I'm seeking exciting opportunities that will take advantage of my unique background and further my career. This position seems like a great fit.

Thank you for taking the time to consider my resume. If you have any questions, please do not hesitate to ask.

Thank You, Rizwana


Manager, Management Consulting, 2 Years ( Apr 2016 - Continuing )


Account Management, Accounts Payable, Accounts Receivable, E - Payments, Financial Planning, Financial Reporting, Payroll, Quickbooks, VAT Return
Attendance Management, Client Relations, Complaint Management, Customer Service, Dispute Resolution, Event Planning, Human Resources

Key Duties:

-Improve the operational systems, processes and policies -- specifically, support better management reporting, information flow and management, business process and organizational planning. -Manage and increase the effectiveness and efficiency of Support Services (HR and Finance) -Play a significant role in long-term planning, including an initiative geared toward operational excellence. -Oversee overall financial management, planning, systems and controls. -Management of bu

Manager, Hospitality, 1 Year ( Apr 2015 - Apr 2016 )


Financial Accounting, Management, Reconciliation, Vendor Management
Administration, Attendance Management, Employee Benefits, Employee Engagement, Employee Grievance, Employee Relations, Hiring, Interviews, Operations Management, Payroll, Performance Appraisal, Personal Development, Policy, Staff Development, Supervision, Team Management

Key Responsibilities:

• Recruitment of new personnel for ITACA/Pizza Roma • Monitoring of employee period for scheduled pay raise • Management of daily cash reconciliation for all cash generating company outlets • Control of all daily/monthly purchasing and payroll issuances • General oversight and maintenance of accounting system • Conduct regular and surprise audits of company sales points

Manager, Computer - Games, 11 Months ( Nov 2013 - Nov 2014 )


Account Management, Accounts Payable, Accounts Receivable, Book Keeping, Budget
Payroll, People Management, Performance Appraisal, Personal Development, Strategic HR, Supervision, Team Building

Key Responsibilities:

• Managed on-boarding of new employees • Implemented employer self-assessments to gauge individual and team performance • Reconciled expenses with bank statements • Answered support ticket requests and forwarded problems to specific departments • Managed purchasing of all office supplies

Manager, Hospitality, 11 Months ( Sep 2012 - Sep 2013 )


Booking, Catering, Communications, Event Management, Front Office, Human Resources, Leadership, Menu Development

Key Responsibilities:

• Provided superior guest service, friendliness, and restaurant cleanliness • Developed repeat business by establishing close and lasting relationships with customers • Hiring, training and disciplining of restaurant staff • Communicating old and new policies to the workers • Scheduling shifts and managing workers if there is a gap in shift coverage • Taking complaints and greeting customers • Order inventories and supplies, tallying receipts, preparing deposits,

Senior Level, Public Relations & Communications, 3 Years ( Oct 2008 - Sep 2012 )


Account Management, Account Reconciliation, Accounts Payable, Accounts Receivable, Payments, Payroll, Reporting

• Handled payment processing and collection, reviewing service contracts to verify proper billing • Communicated with clients, making a minimum of 600 delinquent calls monthly • Helped clients navigate the billing system and processes, reinforcing compnay’s billing policies in a coherent and easy to understand format • Handled advance billing and payment application, monitoring daily deposits • Addressed and resolved client related inquiries such as, rent increases, sales tax etc. • Entered

Contact Info


Resume / CV