Shah Mohammed

General Info

Full Name
Shah Mohammed
Gender
Male
Age
24 Y
Total Experience
3 Years
Nationality
Pakistan
Current Living
Abu Dhabi, United Arab Emirates
Languages
Arabic, English, Urdu

About me

I have been serving since 5 years in the finest organizations of Pakistan as well in United Arab Emirates. My educational background has given me a solid understanding of Business Development. I have gathered an intense knowledge about Social Media, Business Processing Outsource (BPO), Customer Care & Facilitation, Opera System, CID System, Internet Surfing, Blogging, and Hotel Management. My professional history includes working experience in the fields of Education, Hospitality, B2B and E- Commerce.

Currently, I am working in HR Department as EHS/Hr Coordinator and dealing with Hygiene and Safety Procedures in accordance with HACCP/OHSAS/EHSMS as well as Human Resources operations. Hide original message

My key skill lies in being able to ensure that guests feel welcomed and valued so that when they leave it's certainty that they will be back. Indeed I have been commended by my present employers for creating a professional, welcoming and reassuring atmosphere in the hotel areas for all visitors and customers. Right now I am at the stage in my career where I am ready to work for a prestigious and reputable company like yours. I would also like to add that I am familiar with your company's high reputation and am very eager to be associated with it.

Experience

Entry Level, Hospitality, 2 Months ( Jan 2016 - Mar 2016 )

Functions

Booking, Revenue Analysis, Revenue Management
B2B, B2C, B2G

 Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times  Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates  Identify new contacts and pass sales leads on to the relevant sales team, develop sales leads, and respond to sales opportunities in order to maximize revenue  Produce quotations and written confirmatio

Senior Level, Hospitality, 2 Years ( Jul 2015 - Continuing )

Functions

Business Valuation, Customer Service, Guest House Management
Operations Management

• Processing all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. • Setting up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. • Supervise all Front Desk employees ensuring guests are received in a professional and friendly manner. Deals swiftly, efficiently and sensitively to guest complaints and follows through. • Checking all shift reports with particular r

Entry Level, Hospitality, 11 Months ( Jul 2014 - Jun 2015 )

Functions

Business Development, Clerical, Client Relations
Coordination

 Provides office support services including answering and routing incoming office phone calls  Provides excellent customer service skills by greeting and assisting employees and visitors/guests to ensure a great site experience  Maintains and clean reception area and front entry/lobby area  Schedules rooms, coordinates on-site events and conferences as needed  Maintains office supplies, phone lists, organization charts and other site databases as needed  Filing, scanning, faxing,

Academics

Academic Field
Professions - Business
Major Subjects
Business Leadership, Entrepreneurship, Marketing Management

Contact Info

Documents

Photos
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Resume / CV
.doc