Shah Mohammed

General Info

Full Name
Shah Mohammed
25 Y
Total Experience
4 Years
Current Living
Abu Dhabi, United Arab Emirates
Arabic, English, Urdu

About me

Dear Recruiter,


With reference to your linkedin post, let me brief you that I have been serving since 2011 in the finest organizations of Pakistan, United Arab Emirates as well as in Iraq. Currently I am working with Rotana, and present in Dubai. My educational background has given me a solid understanding of Business Development. I have gathered an intense knowledge about Social Media, Business Processing Outsource (BPO), Customer Care & Facilitation, Opera System, CID System, Internet Surfing, Blogging, and Hotel Management. My professional history includes working experience in the fields of Education, Hospitality, B2B and E- Commerce. There is no force, which discourages me to explore the inner me and make the changes in world I was born for. Currently, I am pursuing my University Degree from University of Wolverhampton.

Looking forward to hearing from you!!

Regards, Shah Mohammed +971.56.354.4735


Entry Level, Hospitality, 2 Months ( Jan 2016 - Apr 2016 )


Booking, Revenue Analysis, Revenue Management
B2B, B2C, B2G

 Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times  Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates  Identify new contacts and pass sales leads on to the relevant sales team, develop sales leads, and respond to sales opportunities in order to maximize revenue  Produce quotations and written confirmatio

Senior Level, Hospitality, 2 Years ( Jul 2015 - Continuing )


Business Valuation, Customer Service, Guest House Management
Operations Management

• Processing all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. • Setting up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. • Supervise all Front Desk employees ensuring guests are received in a professional and friendly manner. Deals swiftly, efficiently and sensitively to guest complaints and follows through. • Checking all shift reports with particular r

Entry Level, Hospitality, 11 Months ( Jul 2014 - Jul 2015 )


Business Development, Clerical, Client Relations

 Provides office support services including answering and routing incoming office phone calls  Provides excellent customer service skills by greeting and assisting employees and visitors/guests to ensure a great site experience  Maintains and clean reception area and front entry/lobby area  Schedules rooms, coordinates on-site events and conferences as needed  Maintains office supplies, phone lists, organization charts and other site databases as needed  Filing, scanning, faxing,


Academic Field
Professions - Business
Major Subjects
Business Leadership, Entrepreneurship, Marketing Management

Contact Info


Covering Letter
Resume / CV