Frequently Asked Questions (FAQs) for Virtual Assistant to Find Jobs

Following are most frequently asked questions:

1. Is the registration fee refundable?

Virtual Assistant is the best approach for job search. Though our service fees are non-refundable, you will have an option to claim a refund within 5 working days of making payment, if you are not satisfied with our approach. It is to give you an opportunity to understand how we work and does our service suit you.

2. Why is registration fee not refundable?

A lot of activities are performed by our Virtual Assistant like:

• Preparation of your professional CV and cover letters
• Creation of online profiles
• CV uploads to recruiters' websites
• Online research for jobs and companies
• Daily job applications on different channels
• Reporting and other overheads

And a considerable chunk of this fee goes towards your account setup, your professional CV / cover letter, charges paid for performing various tasks. These expenses are incurred whether you get a job or not and a major chuck of these expenses is incurred in the initial few days that is why our fees are not refundable.

2. When will the service period start?

The initial setup is very interactive process and involves to-and-fro emails for collecting necessary information, finalizing CV / CL and exchanging emails for other clarifications and may take around a week – in some cases even more. So, the service period starts after the CV and CL are locked, credentials of your dashboard are shared, and first application is made by our freelancers. The service period starts when first job application is made and ends with the last one.

3. What is included in this package?

The Virtual Assistant three months package includes:

• OW Standard CV
• OW Standard Customized Cover Letters
• CV uploads to recruiters' websites
• Online profiles creation to different websites
• Daily applications to jobs published in newspapers, certain social media groups, recruiters’ and companies’ websites, other job portals
• We work for three months for your job applications which are translated as 60 working days of job applications

4. Can I view my applications details?

You will have access to your dashboard from where you can view the applications details, credentials of profiles created, and other tasks performed on your behalf. You can also follow the links to verify the sources. You are expected to review our working on daily basis and highlight for any errors or other irregularities so that we can address these in next applications/profiles.

5. Is there any guarantee for job or job interviews?

As there are many factors that can affect the actual job offers like:

• The market conditions;
• Your performance in job interviews;
• Suitability of your profile to the company where we applied; and
• Your salary demand.

And over all these factors, we don’t have any control, so we cannot guarantee any job or job interviews. However, we can assure you the guaranteed work on your behalf that you can verify from your dashboard.

6. Why do you charge success fee?

These are not recruitment services, we work as your Virtual Assistant (VA) to search and apply on jobs on your behalf. It involves substantial working by our freelancers so to motivate them and on the request of many job seekers we put success fee which is only payable when you secure a job from our services. It has following mutual benefits:

• It keeps us up to work more for you.
• It is a good source of motivation for our freelancers as they get bonus with each success fee.
• With the introduction of this success fee, we were able to reduce our registration fee.

7. Why do we charge job seekers?

We work as Virtual Assistant for jobseekers and perform a variety of tasks, on their behalf, like:

• Preparation of professional CV and cover letters
• Creation of online profile
• Online CV uploads
• Online research about vacancies and companies
• Daily job applications
• Reporting and other overheads

We pay freelancers for all these activities whether they get a job or not - so charge small amount of fee.

8. Cases where success fee is payable?

The success fee is payable in the following cases:

• If a candidate gets a job from the job application that was made by our freelancers.
• Some times, our freelancers apply for one job but the recruiter offers him a different job title, the success fee will be payable. Whether the job offers matches the title that we applied or not. This is due to the fact that we were the source of taking your CV to the recruiter.
• In almost all cases, we upload candidates CVs to the recruitment agencies and relevant employers wesites. We also create profiles on different platforms including job portals and companies websites. If the recruiter contacts in response to our CV or the profile, or contacts to the email that we created for you for the purpose of this assignment, the success fee will be payable. Even if we did not apply on the specific employer but our process was the reason of initiation of the recruitment process that lead to the success fee.

9. Are we recruiters?

No, these are not recruitment services.

Can You transfer fee to our bank account?

Yes, the registration and success fee may be transferred to our bank account:

Account title Jobs Overseas (Private) Limited
Account No. 1134 0103781677
Branch Code 1134
Branch Address Moulana Shoukat Ali Road, Lahore
Bank Name Meezan Bank Limited
Swift Code MEZNPKKA
IBAN PK39 MEZN 0011 3401 0378 1677
Country Pakistan