Technical Support Engineer in Fortline (Private) Limited, Pakistan, Karachi
VEA
Technical Support Engineer job is available with Fortline (Private) Limited in Pakistan, Karachi. It is a Senior level role. To be considered, the applicant should fulfill the following requirements:
- As per Job post qualification for functions: Engineering ( Others ) / Process Engineering / Civil Engineering.
- Minimum experience required is: 0 to 1 Years.
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Good understanding of computer systems, mobile devices and other tech products
- Familiarity with remote desktop applications and help desk software (eg. Zendesk)
- Ability to provide step-by-step technical help, both written and verbal
Tentative expiry date of this job post is 23 February 2023. You can apply through OWCareers but we encourage to visit the company website - www.linkedin.com. The ideal candidate should have skills like Research, Hardware, Search, Support, Technical Support, Systems, Scala, Responsible, Technical, Engineer, Customer, Software . The successful candidate should be responsible for functions typically expected from Technical Support Engineer .
- Ask customers targeted questions to quickly understand the root of the problem
- Provide prompt and accurate feedback to customers
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
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