Global Talents, a prominent recruitment agency in Cambodia, is currently seeking a dedicated Customer Service professional to join an esteemed International school. The school prides itself on providing high-quality education and fostering a supportive learning environment for students from diverse backgrounds. As part of the Customer Service team, you will play a crucial role in ensuring student satisfaction and enhancing the overall experience within the school community.
As the Customer Service representative at the International school, your primary responsibility will be to address inquiries and concerns from students, parents, and staff members promptly and professionally. You will serve as the first point of contact for resolving issues related to admissions, enrollment, tuition fees, academic programs, extracurricular activities, and general inquiries about school policies and procedures. Additionally, you will collaborate closely with other departments to coordinate responses and provide accurate information to stakeholders.
Ideal candidates for this position should possess excellent communication skills, both verbal and written, with a strong emphasis on customer service orientation. A friendly demeanor, patience in handling various queries effectively, and the ability to multitask in a fast-paced environment are essential for success in this role. Previous experience in a similar customer-facing role within an educational institution or service-oriented industry is highly desirable. Proficiency in multiple languages may be advantageous given the diverse student population at the International school.
If you are passionate about supporting students' educational journeys and contributing to a positive learning environment, we encourage you to apply for the Customer Service position at our prestigious International school. This role is suitable for individuals with prior experience in customer service roles within educational settings or those looking to transition into a rewarding career in student support services at an esteemed institution. Join us in making a difference in students' lives while being part of a dynamic team dedicated to excellence in education!
Seniority Level: Entry-Level
Job Functions: Customer Service
Industries : Education
