Trip.com Group, a leading travel service provider based in Shanghai, China, is seeking a Quality Assurance professional to join our dynamic team. Our company is dedicated to providing exceptional travel experiences and services to customers worldwide. We pride ourselves on innovation, customer satisfaction, and a collaborative work culture that values creativity and excellence.
As the Quality Assurance Specialist at Trip.com Group, you will play a crucial role in ensuring the quality management of on-site tourism content. This includes verifying information related to guides, attractions, travel hotspots, festivals, exhibitions, and more. Your responsibilities will involve maintaining the freshness, accuracy, and comprehensiveness of content information to enhance user experience and product quality standards. You will also be involved in designing user experience standards and quality indicators while monitoring the effectiveness of the quality management system.
To excel in this role, you should have a passion for travel and possess over 3 years of relevant experience in the travel industry. A deep understanding of the tourism market trends, travel products, and user needs is essential. Strong problem-solving skills, data analysis abilities, cross-team communication expertise, logical thinking capabilities are required. Experience as a product manager would be advantageous. Additionally, you should demonstrate strong attention to detail, effective communication skills, a sense of responsibility, adaptability to changes in priorities according to departmental directives.
If you are someone with a global perspective who can work effectively using English as a working language and meet the above requirements with enthusiasm for delivering top-quality content experiences for travelers worldwide – we invite you to apply for this exciting opportunity at Trip.com Group. This position is ideal for experienced professionals looking to make an impact in the travel industry through their dedication to quality assurance and user-centric design principles.
Seniority Level: Other
Job Functions: Other
Industries : Information Technology
