Eram Talent,
Information Technology,
Saudi Arabia, Makkah Province, Jeddah
As a Guest Relations Manager, you will be responsible for ensuring exceptional customer service experiences for guests. This includes handling guest inquiries, resolving complaints, and coordinating special requests. You will also oversee the training of staff to maintain high service standards and monitor guest feedback to continuously improve services.
Key Job Requirements:
Minimum of 3 years experience in a similar role within the hospitality industry
Strong communication and problem-solving skills
Skills:
Excellent interpersonal skills
Ability to handle difficult situations with diplomacy
Knowledge of customer service principles and practices
