DOGAN OPTICS is a multinational company at the forefront of the Eyewear Wholesaler Business Worldwide. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to expand our operations, we are seeking a dedicated individual to join us as an Export - Senior Customer Service Manager.

In this role, you will be responsible for coordinating international distributor air, sea, and land freight transactions. You will prepare export documentation such as Letters of Credit, Shipping Letter of Instruction, commercial invoices, and packing lists. Additionally, you will apply harmonized codes and export licensing as required while ensuring compliance with all export processes according to corporate and local policies. Your duties will also include maintaining shipping records, liaising with brokers and freight forwarders for compliance, and collaborating with internal departments to ensure timely delivery that aligns with customer requirements.

The ideal candidate should hold a Bachelor's Degree with a minimum of 4-5 years of experience in Import/Export and Logistics activities. Proficiency in English is essential, with French language skills being preferred. Additionally, you should be well-versed in Word, Excel, Access, PowerPoint, Outlook, Sap & Logo systems. Strong communication skills are crucial for interacting with customers and suppliers professionally via phone and email. Being a team player with self-motivation is key for success in this role along with strong organizational abilities.

If you are looking to advance your career in the field of Export Management within a dynamic multinational company that values teamwork and professionalism, we encourage you to apply for the position of Export - Senior Customer Service Manager at DOGAN OPTICS. This role is ideal for individuals with prior experience in import/export operations who are ready to take on leadership responsibilities and contribute to our continued success in the Eyewear Wholesaler industry. Join us in shaping the future of global eyewear distribution!

Key Job Requirements:

• Bachelors Degree
• Min. 4 - 5 years experience in Import/Export and Logistics activities

Skills:

• - Ability to communicate effectively with customers and suppliers
• - Strong organizational and communication skills
• - Proficient in export documentation and regulations
• - Experience working with customs brokers and freight forwarders

Seniority Level: Managerial-Level

• Senior Level

Job Functions: Supply Chain & Logistics

• Customer Service, Export Management

Industries : Information Technology

• Eyewear Wholesaler Business