Program Manager

CLPS Global is a leading provider of technology solutions in the healthcare payer domain, dedicated to streamlining Benefit & Plan Administration processes for self-funded clients. Our mission is to deliver innovative solutions that enhance the efficiency and effectiveness of healthcare benefit administration for large self-funded Employer groups. We foster a collaborative work culture that values results-driven individuals who excel in client interactions and stakeholder collaboration.

We are currently looking for a skilled Program Manager with extensive experience in the healthcare payer domain to join our team. The ideal candidate will have a background in implementing large complex clients or rolling out new products in Health Plan Administration, specifically focusing on Enrolment & Eligibility, Benefits & Claims Administration, Vendor integration, Member Portals & Engagement. As an experienced program manager, you will be responsible for overseeing strategic programs or projects involving multiple workstreams and departments. Your role will involve managing initiatives from start to finish, leading cross-functional teams, ensuring program success, and driving process improvements.

As a Program Manager at CLPS Global, your responsibilities will include planning, directing, and coordinating complex product/program implementations in the Healthcare Payer domain and Third-party Administration of self-funded clients. You will document scope and objectives to align with expected business outcomes, develop project plans, define program/project management standards and processes, manage project risks and dependencies proactively, establish program governance, provide clear communication to all stakeholders including senior management, work closely with clients and cross-functional teams to plan project scope/resources/timelines, manage project budgets effectively delivering against business goals, build strong client relationships while contributing to internal initiatives for driving efficiencies and best practices.

If you are an experienced Program Manager with healthcare payer/TPA experience who excels in client interaction and strategic program oversight while driving process improvements and stakeholder engagement effectively - we invite you to apply! This position is ideal for mid-career professionals looking to take their expertise in program management within the healthcare payer domain to the next level. Join us at CLPS Global as we continue to innovate and optimize healthcare benefit administration processes for our valued clients.

• Experience in healthcare payer domain
• Experience in Benefit & Plan Administration
• Experience with large self-funded Employer groups
• Strong program management skills
• Ability to oversee strategic programs/projects
• Skilled in managing cross-functional teams

• Plan, direct, and coordinate product/program implementation
• Develop project plans and manage resources
• Define and implement program/project management standards and processes
• Ensure timely production of deliverables

• Program Management
• Healthcare Payer Domain Knowledge
• Cross-functional Team Leadership
• Project Budget Management
• Client Relationship Management

Seniority Level: Senior Level

Job Functions: Program Management

• Client Interaction
• Stakeholder Collaboration

Industries : Healthcare

• Third-party Administration
• Insurance